Coming to the Theater
Here is everything you need to know about planning your visit to Ordway.
If you don't have tickets yet or need assistance with your order, learn more about buying tickets and other Box Office information >>
Arriving in Saint Paul
PARKING. Nearby parking is available for patrons attending any evening or weekend Ordway performance. Pre-paid parking passes are $15 per vehicle (plus a $2.50 service fee.) Call the Box Office at 651.224.4222, or stop by the Box Office to purchase the passes. Parking passes are subject to availability.
More parking information and directions >>
RESTAURANT GUIDE. Dine in downtown Saint Paul! See our restaurant guide >>
ARRIVING AT ORDWAY. When attending an event at the Ordway, please allow sufficient time for traffic, parking and pre-show events. For your convenience, Ordway encourages you to also plan for stopping at the concessions, finding your assigned seat, reviewing program notes and any additional pre-show preparations.
WINTER WEATHER. The weather outside might be frightful - but Ordway's shows remain delightful! As long as the highways are open, we are too and the show is going on!
Inside the Theater
The lights will dim to signal the beginning of the show. Talking, coughing, humming, unwrapping cellophane-wrapped candies, rummaging and any other disruptive behavior are distracting and disrespectful to the performers and the rest of the audience. We ask that you be considerate of those in the audience who may have allergies to perfumed fragrances. Please remain in your seats until the show has ended and the house lights have been turned on.
LATECOMERS. In the interest of all patrons and performers, latecomers, patrons who leave the auditorium during a performance and late returnees at intermission will be seated according to the wishes of the artists and at the discretion of the management.
CAMERAS, RECORDING EQUIPMENT, CELLULAR PHONES, PAGERS. Please have all cell phones and pagers turned to the silent mode. Cameras and recording equipment are strictly prohibited in the theater. Please check these items with an usher.
PATRONS WITH DISABILITIES. Wheelchair accessible seating is available in all price ranges. When ordering tickets, please indicate any special needs you or other patrons in your party may have.
For the hearing impaired, Ordway is equipped with an infrared listening system. Listening devices are available at Patron Services for all performances at no charge. Please see an usher when you arrive.
Ordway offers ASL interpreted and audio-described performances for our patrons with hearing and visual impairments. Please see an usher to obtain a large print or Braille program. See Specific ASL/AD performance dates >>>
WHAT TO WEAR. Some people enjoy dressing up for a night out at Ordway and others feel more comfortable in a nice pair of jeans. Feel free to make your own clothing choices so that you can best enjoy the performance.
SMOKING. Ordway is entirely smoke free.
CHILDREN. Children over the age of six are welcome at most Ordway performances. Some performances are appropriate for younger children, or are not recommended for children. Please call the Box Office at 651.224.4222 for age recommendations.
PRE-ORDER DESSERTS AND DRINKS. No waiting for a dessert or a drink at intermission! You may pre-order your drinks and desserts before the show and they’ll be ready for you at intermission without waiting in line! PRE-ORDER at all lobby bars prior to showtime.