Frequently asked questions

From first-timers to life-long subscribers, we want every guest to experience the very best that the Ordway has to offer at every performance. Below are answers to the most common questions we receive from guests.

If you don't see your question listed, please don't hesitate to contact us.

Call 651.224.4222 Available Monday–Friday, 10:00 AM–4:00 PM



All ticket sales are final with no refunds or price adjustments. Full details on our ticket policies can be found on our Terms & Conditions webpage.

Ticketing Terms & Conditions

In the building

Venue seating charts
Ordway Music Theater Seating Chart
Ordway Music Theater seating chart
Ordway Concert Hall Seating Chart
Ordway Concert Hall seating chart

Food & beverages

Photos & video

Gift certificates