Updated April 26, 10:00am

We are making careful plans so that when theater capacity restrictions are lifted, we can welcome you back enthusiastically and safely!

Until that time, our team is in the midst of creating special Broadway content and more to share with you virtually and out-of-doors. Visit our event listing below, subscribe to our emails, and follow our social media channels for updates.

Events & Tickets

For the safety of our guests and staff, our Ticket Office, administrative offices, and the public spaces of our building will remain temporarily closed.

Thank you for taking this journey with us during a time of uncertainty. We are grateful for your loyal and generous support and look forward to a day very soon when we can gather in our theater.


Performance updates

Ticket holders for all impacted events have been contacted, and will be notified of any additional updates directly via email. We are working diligently to reschedule postponed events.

If you have questions about your tickets to a rescheduled or postponed event, please contact the Ticket Office via email at weborders@ordway.org.


FAQ

What should I do if I had tickets to one of the events that’s been impacted?
  • Check your email—we have contacted all ticket holders directly via email. If you did not provide us with an email address while purchasing your tickets, we will reach out to you by phone as soon as possible.

  • Decide what you would like to do with your tickets. As a ticket holder to an impacted performance, you may:

    • Hold your tickets. If the performance is rescheduled, your tickets will transfer to the new date.

    • Convert your tickets into an Ordway gift certificate to be used for a later performance. Gift certificates do not expire, and may be used on future Ordway presentations.

    • Donate the value of your tickets as a contribution to the Ordway. Your donation is tax deductible, and helps to sustain the artists, musicians, stories, and stages that you love.

    • Receive a full refund.

How can I support the Ordway right now?

Many of you have generously asked how you can help while our stages are dark. If you are in a position to do so, please consider:

Your support helps to ensure the Ordway remains intact through this closure and emerges from it as a thriving community asset.

Thanks to the CARES Act (the federal COVID-19 relief bill), if you choose the standard deduction on your taxes you can deduct up to $300 in cash donations in 2020 to qualifying 501(c)3 nonprofits like the Ordway. And if you do itemize your taxes, the Adjusted Gross Income limit for cash contributions to charities is raised from 60% to 100% for 2020.

For more information about the CARES Act and how it can inform your charitable contribution decisions in 2020, we recommend that you speak with your trusted legal, financial, and tax advisors.

What precautions are you taking to prevent the spread of COVID-19?
  • We have joined many Saint Paul businesses in our commitment to the Ready Together Pledge.

  • We are temporarily closing our Ticket Office, administrative offices, and the public spaces of our building.

  • We have comprehensive cleaning guidelines at our theater, and much of what we can do to prevent the spread of disease is part of our standard protocol, including sanitizing all surfaces frequently.

  • We encourage the practice of frequent and thorough hand washing in addition to frequent sanitizing of surfaces at work, home, and in vehicles.

  • We encourage those who are feeling ill to stay home.

If you have any questions, please reach out to us by email.

Thank you in advance for your patience as we respond to each inquiry. We value your engagement with us, and appreciate your understanding as we work to protect the well-being of the Ordway community in every way we can.


Ready Together Pledge

We are committed to the health and well-being of our employees, our community, and our customers and to taking the following actions to help slow the spread of COVID-19.