Where you belong
The Ordway Center for the Performing Arts will reopen for performances beginning this September. September will mark the first in-person indoor shows at the Ordway in more than 18 months.
The Arts Partnership—the four highly acclaimed organizations that perform regularly at the the Ordway venue, including Minnesota Opera, the Ordway, The Saint Paul Chamber Orchestra, and Schubert Club—will prioritize health and safety in its reopening plans, following the latest public safety guidelines from the Centers for Disease Control and Prevention as well as the Minnesota Department of Health and local requirements from the City of Saint Paul. In preparation for welcoming audiences back into the building as safely as possible, the Ordway has upgraded its air filtration system to increase air flow and bring in more outside air and has installed high-efficiency MERV 13 air filters. It has also implemented enhanced cleaning practices throughout the building.Events & Tickets
Commitment to safety
We cannot wait to experience live events with you. The health and safety of our staff, guests, and artists is our top priority, and we are following public safety guidelines from the Centers for Disease Control and Prevention (CDC) and the Minnesota Department of Health.
Below are the steps we are taking to ensure we reopen in the safest way possible.
In light of the highly transmissible Delta variant and increasing case numbers in Minnesota, we require all guests to present proof of either full COVID-19 vaccination or a negative COVID-19 test result taken within 72 hours prior to attending an event. All guests and staff will be required to wear masks inside the venue, except while eating or drinking in the lobbies only.
We require all guests to present proof of either full COVID-19 vaccination or a negative COVID-19 test result taken within 72 hours prior to attending an event. Proof of vaccination or a negative test result must be shown when entering the theater.
Being fully vaccinated means completing your final dose of a COVID-19 vaccine at least 14 days before the performance date. Proof of vaccination includes bringing a physical card or showing a digital photo of your vaccination card.
Proof of a negative test result includes bringing a printed or digital copy of your test results.
Resources for scheduling your vaccination or COVID-19 test
All guests and staff will be required to wear masks inside the venue, except while eating or drinking. This follows the Centers for Disease Control and Prevention’s recent recommendation that everyone should wear a mask indoors regardless of vaccination status. Attendance at all Arts Partnership events in September will also be limited to 50% capacity to allow for distancing.
The Ordway’s air system brings in fresh air from the outside to help limit the spread of airborne viruses like COVID-19. In addition, several updates have been made to further improve air safety inside the Ordway:
Upgraded the heating, ventilation, and air-condition (HVAC) filtration to a high-efficiency MERV 13 filters, following Minnesota Department of Health best practices.
Added HVAC controls and sensors to improve air velocity within the building and provide additional monitoring and control of the system by our facility engineers.
Removed forced air hand dryers in all restrooms, which have been shown to disperse a high quantity of bacteria into the air, and replaced them with paper towel dispensers.
Performances in September will operate at reduced seating capacity to allow for social distancing. Tickets for shows after September will be sold at varying capacities depending on the arts organization presenting the show, in accordance with city and state guidelines.
In addition to the robust cleaning practices that were already in place, we have:
Increased the frequency of cleaning throughout the building for high-touch areas in the front of house and back of house areas of the Ordway
Added state-of-the-art practices including self-cleaning anti-microbial covers in high touch areas where possible
Set up hand-sanitizing stations throughout the venue
Trained all employees in critical hand washing and cleaning guidelines
Replaced waste receptacles with open top units so guests can throw out items without touching any surfaces
We ask that guests stay home if they are sick or exposed to COVID-19. Please contact the box office to transfer your tickets to another performance, donate your tickets, or request a refund. There will be no fees or penalties for making changes to your tickets through September. You can contact:
The Ordway box office at 651.224.422 or firstname.lastname@example.org
Minnesota Opera’s ticket office at 612.333.6669 or email@example.com
The Saint Paul Chamber Orchestra’s ticket office at 651.291.1144 or firstname.lastname@example.org
The Schubert Club’s ticket office at 651.292.3268 or email@example.com.
- Cantus PresentsOctober 22, 2021 • Ordway Concert HallConcerts
- The Saint Paul Chamber Orchestra PresentsOctober 22 - 23, 2021 • Ordway Concert HallClassical
- The Ordway PresentsOctober 24, 2021 • Ordway Concert HallConcerts
Ticket holders of postponed events have been contacted through their point of purchase, and we are actively working to reschedule these performances. Ticket holders will be notified once new dates are determined and tickets will be automatically transferred to the new dates. Additional changes will be updated at ordway.org/news.
Please contact the Ticket Office at firstname.lastname@example.org or 651.224.4222 if you have any questions about your event.
Keeping you informed
We will continue to update this page as we gather new information and will share pertinent updates via email and social media. Please check back as the details and requirements for reopening are subject to change as we work through this uncertain yet exciting time.
Thank you for your support. We can’t wait to share more experiences with you soon!
Proof of vaccination or a negative test result must be shown when entering the theater. Proof of vaccination includes bringing a physical card or showing a digital photo of your vaccination card that matches your ID. Proof of a negative test result includes bringing a printed or digital copy of your test results that matches your ID.
Those who are not vaccinated, including children under 12 who are not eligible for vaccination, can attend with proof of a recent negative COVID-19 test taken within 72 hours of attending an event.
Yes, masks are required for everyone inside of the venue, except while eating or drinking. This policy aligns with the Centers for Disease Control and Prevention’s recent recommendation that everyone should wear a mask indoors regardless of vaccination status.
This policy applies to all events inside of the Ordway.
Food and beverages will be available for purchase at select performances. No outside beverages will be allowed in the venue.
Staff will be trained to work with guests who may question building policies. Staff will listen, offer options, and seek resolution while keeping in mind the ultimate goal of protecting the health and safety of all guests and staff.
If you are not currently vaccinated, you can find out when, where, and how to get a free COVID-19 vaccine via Minnesota’s Vaccine Connector:Minnesota's Vaccine Connector
You can find a free testing location near you via the State of Minnesota website:Minnesota Testing Site Directory
We will continue to follow the latest public safety guidelines. We would notify you if any changes take place.