The Ordway Center for the Performing Arts will reopen for performances beginning this September. September will mark the first in-person indoor shows at the Ordway in more than 18 months.
The Arts Partnership—the four highly acclaimed organizations that perform regularly at the the Ordway venue, including Minnesota Opera, the Ordway, The Saint Paul Chamber Orchestra, and Schubert Club—will prioritize health and safety in its reopening plans, following the latest public safety guidelines from the Centers for Disease Control and Prevention as well as the Minnesota Department of Health and local requirements from the City of Saint Paul. In preparation for welcoming audiences back into the building as safely as possible, the Ordway has upgraded its air filtration system to increase air flow and bring in more outside air and has installed high-efficiency MERV 13 air filters. It has also implemented enhanced cleaning practices throughout the building.
- The Ordway PresentsSeptember 19, 2021 • Ordway Concert HallComedy
- The Ordway PresentsOctober 24, 2021 • Ordway Concert HallConcerts
- The Ordway PresentsNovember 5, 2021 • Ordway Concert HallComedy
Ticket holders of postponed events have been contacted through their point of purchase, and we are actively working to reschedule these performances. Ticket holders will be notified once new dates are determined and tickets will be automatically transferred to the new dates. Additional changes will be updated at ordway.org/news.
Please contact the Ticket Office at email@example.com or 651.224.4222 if you have any questions about your event.
Commitment to safety
We cannot wait to experience live events with you when it is safe to do so. The health and safety of our staff, guests, and artists is our top priority, and we are following public safety guidelines from the Centers for Disease Control and Prevention (CDC) and the Minnesota Department of Health.
Below are the steps we are taking to ensure we reopen in the safest way possible.
Mask mandates from the State of Minnesota and City of Saint Paul have been lifted, so masks will not be required at our performances. However, the Centers for Disease Control and Prevention recommends that unvaccinated individuals wear masks in indoor settings, so masks will be strongly encouraged, especially for those who are not vaccinated. All Ordway and Arts Partnership staff will wear masks at performances.
The Ordway’s air system brings in fresh air from the outside to help limit the spread of airborne viruses like COVID-19. In addition, several updates have been made to further improve air safety inside the Ordway:
Upgraded the heating, ventilation and air-condition (HVAC) filtration to a high-efficiency MERV 13 filters, following Minnesota Department of Health best practices.
Added HVAC controls and sensors to improve air velocity within the building and provide additional monitoring and control of the system by our facility engineers.
Removed forced air hand dryers in all restrooms, which have been shown to disperse a high quantity of bacteria into the air, and replaced them with paper towel dispensers.
In addition to the robust cleaning practices that were already in place, we have:
Increased the frequency of cleaning throughout the building for high-touch areas in the front of house and back of house areas of the Ordway
Added state-of-the-art practices including self-cleaning anti-microbial covers in high touch areas where possible
Set up hand-sanitizing stations throughout the venue
Trained all employees in critical hand washing and cleaning guidelines
Replaced waste receptacles with open top units so guests can throw out items without touching any surfaces
Employee and guest responsibility
We ask that employees and guests stay home if they are sick or exposed to COVID-19. Please contact the box office to transfer your tickets to another performance, donate your tickets or request a refund. There will be no fees or penalties for making changes to your tickets through September. You can contact:
Keeping you informed
We will continue to update this page as we gather new information and will share pertinent updates via email and social media. Please check back as the details and requirements for reopening are subject to change as we work through this uncertain yet exciting time.
Thank you for your support. We can’t wait to share more experiences with you soon!
Will food and beverages be available for purchase?
Food and beverages will be available for purchase at select performances. At this time, no outside beverages will be allowed in the venue.
How will staff approach guests who may disagree with building policies?
Staff will be trained to work with guests who may question building policies. Staff will listen, offer options and seek resolution while keeping in mind the ultimate goal of helping protect the health and safety of all guests and staff.
Will vaccinations be required?
No, vaccinations will not be required. Instead, we will ask that guests exercise caution and encourage them to wear masks and social distance when possible, especially those who are not vaccinated.
What if I don’t feel well or am uncomfortable attending a performance? What is your ticket policy?
We encourage guests who are sick or uncomfortable to stay home. Please contact the ticket office to transfer your tickets to another performance, donate your tickets or ask for a refund. There will be no fees or penalties for making changes to your tickets now through the end of each of the Arts Partnership organization’s 2021-2022 seasons.
If there’s a spike in cases or another variant, will you consider closing again?
We will continue to follow the latest public safety guidelines. We would notify you if any changes take place.